Our client a global blue-chip organisation, requires a Help Desk Assistant to work in their Hertfordshire location.

Main responsibilities will include assisting the Help Desk Supervisor in all aspects of tasking from Astrium customers, answering queries on the telephone, responding to e-mails using Outlook and to stand in for the Help Desk Supervisor during short periods of absence.
Other tasks will include, the inputting of data to TEAMS database, assisting in the collation of information relating to Help Desk tasking and assisting in the production of statistical data to managers as required.

Successful candidates will have at least 4 a-c GCSE's, have a smart appearance and be IT literate.

This position would suit a school/ college leaver, as training will be given in all aspects of work.



STR Limited is acting as an Employment Agency in relation to this vacancy.

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